H2O / Flagship Operations System & CRM · Akshaya Centres
Operations, in
perfect order.
H2O OMS is the all-in-one operations system and CRM built specifically for Kerala Akshaya centres. It connects one-touch hardware token kiosks, frontline statutory service billing, autonomous multi-printer B/W and colour print auditing, 1-click evening cash reconciliation, and automated WhatsApp Google review growth.
Dedicated hardware terminal · Instant < 1s thermal ticket · Indisputable FIFO sequence
One-time service entry · 2-click billing · Canon/Epson/HP B/W & colour print audit
1-click evening cash audit · Optional WhatsApp Google reviews & citizen broadcasts
How an Akshaya centre operates
under H2O OMS.
A unified platform connecting citizen intake, frontline counter billing, automated Xerox print auditing, and one-click evening cash reconciliation across your entire centre. As you scroll through each stage on the left, the live preview on the right dynamically adapts.
One-Touch Token Terminal
Citizens press a single physical button to receive an instant printed token. No smartphones or confusing touchscreens needed.
- Instant Paper Token: Thermal ticket prints in under 1 second after pressing the button, with sequential number and timestamp
- Senior Citizen Friendly: Simple tactile push-buttons make it effortless for all age groups
- Fair Queue Order: First-come, first-served numbering eliminates lobby arguments and line skipping
- Zero Duplicate Tokens: Sequence tracking ensures no duplicate numbers during morning rushes
Fast 2-Click Billing & Automatic Xerox Counter
Operators bill services in 2 fast clicks with a self-expanding database, while the background counter automatically tracks every printed and photocopied page.
- 2-Click Service Billing: Staff enter any new service once; permanently saved and billed in just 2 clicks across all counters
- B/W & Colour Tracking: Automatically counts pages across Canon, Epson, HP, Brother, and all counter printers
- Stop Photocopy Leakage: Audits every page printed so unbilled Xerox never eats into your centre profits
- Clean Fee Separation: Automatically keeps government statutory fees separate from centre charges
Evening Audit & WhatsApp Growth
Reconcile your daily cash drawer in 45 seconds, track revenue live, and grow your centre with automated WhatsApp reviews.
- 45-Second Evening Audit: 1-click reconciliation matches service revenue and print counts against your cash drawer
- Automated Google Reviews (Optional Add-on): Dispatches a WhatsApp review link after service completion to collect 5-star ratings (requires separate messaging plan)
- Citizen WhatsApp Broadcasts (Optional Add-on): Send pension deadlines, welfare announcements, and scheme updates to community groups
- Live Remote Monitoring: Check daily collections, operator turnaround, and counter activity live from mobile or PC
Click buttons above to simulate instant thermal ticket printing.
Built for the pressure of
100+ citizens a day.
Every capability in H2O OMS was built in response to actual operational bottlenecks on the floor of busy Kerala Akshaya centres: from Xerox leakage to statutory cash reconciliation.
One-Touch Token Terminal
Instant under 1-second thermal ticketing with indisputable FIFO sequencing. Dedicated tactile push-buttons make intake effortless for senior citizens, backed by atomic database transactions with zero duplicate tokens.
Automatic Xerox & Multi-Printer Page Counter
Native background system on counter PCs tracks every single page printed across Canon, Epson, HP, Brother, Ricoh, and all counter machines. Automatically separates B/W and Colour counts, stopping untracked photocopy and print cash leaks.
Self-Expanding Service Database
Staff enter any new government service or fee once, and it is permanently saved in the system. The next time a citizen requests it, operators can select and bill it across any counter in just 2 clicks.
1-Click End-of-Day Financial Audit
Instant digital reconciliation of tokens, statutory fees, and cash registers, saving 1.5 hours of tedious manual tallying every evening while guaranteeing zero ledger discrepancies in 45 seconds.
Cash Drawer & Spot Checks
Formal morning opening and evening closing cash drawer sessions. Admin-triggered surprise spot checks and government portal wallet tracking (e-District and Treasury) prevent cash discrepancies and protect your daily takings.
Automated WhatsApp Google Reviews
Optional add-on feature. Automatically dispatch friendly Google Review links when service transactions complete, boosting your centre's local 5-star ratings without manual follow-ups (automated messaging requires a separate add-on plan).
Citizen Broadcast & WhatsApp Group Updates
Optional add-on feature. Broadcast welfare scheme deadlines, pension muster schedules, and government updates directly to visited citizens. Grow and maintain your official Akshaya Centre WhatsApp community group effortlessly.
Anti-Fraud Auditing & Cherry-Pick Logs
Audited from a Certified Ethical Hacker (CEH) perspective with PostgreSQL Row-Level Security. Every administrative change, fee edit, or discount is permanently logged with operator IDs and timestamps to safeguard against unauthorized financial tampering.
18 Features Built for Akshaya
Including Mandatory Document Checklists, Multi-Centre Franchise Sync, Senior Citizen Priority, Emergency Kiosk Fallback, and Custom Thermal Receipt Branding.
Live since
January 2026.
H2O OMS is live in daily production at Akshaya Centre Kodannur (Thrissur district), running the centre's complete token intake, counter billing, Xerox audit, and daily evening cash audits.
Live centre in active production
Evening cash & register audit
Citizens served daily without disputes
Instant ticket print speed
Bring order to
your centre.
For Akshaya centre owners across Kerala looking to modernize operations and eliminate queue disputes.
+91 89211 62898